FAQs
Welcome to the Infinity CBD FAQ page! We understand that you may have questions about our products and how to use them. Our goal is to provide you with all the information you need to make informed decisions about your CBD purchases. Whether it's understanding what CBD is or knowing the best ways to consume our different products, we've got you covered. If you cannot find the answer you are looking for, do not hesitate to contact us at sam.deffous@hotmail.fr . We are here to help you and ensure you have the best experience with Infinity CBD.
Frequently Asked Questions
What is CBD?
CBD, or cannabidiol, is a natural compound found in the cannabis plant. Unlike THC, it does not produce a high and is used for its potential health benefits, such as reducing anxiety, pain, and inflammation.
Are your CBD products legal in France?
Yes, all of our CBD products comply with French law, containing less than 0.30% THC, making them legal and safe to use.
What are the benefits of using CBD?
CBD is known for its potential to reduce anxiety, improve sleep, relieve pain, and promote overall well-being. Each product can offer unique benefits, depending on its form and concentration.
How should I store my CBD products?
Store your CBD products in a cool, dry place out of direct sunlight to maintain their potency and freshness. Proper storage will ensure the longest shelf life and best quality.
Is there a difference between your different CBD products?
Yes , we offer a range of products to suit different needs and preferences. For example, BELDIA Hash has a high CBD content for powerful effects, while CBD Gummies are perfect for a smoother, more enjoyable experience. The description of each product will provide details on its specific benefits and use cases.
How can I track my order?
Once your order has been shipped, you will receive a tracking number by email. You can use this tracking number to track the status of your delivery.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, etc. All transactions are secure and encrypted to protect your information.
Can I cancel or change my order once it has been placed?
We strive to process orders quickly, but if you need to cancel or change your order, please contact us as soon as possible. Once an order has been shipped, we are unable to make any changes.
Do you offer customer support?
Absolutely! Our customer support team is here to help you with any questions or concerns you may have. You can reach us by email at sam.deffous@hotmail.fr , and we will be happy to help you.
Can I return a product if it is damaged or defective?
Yes, if you receive a damaged or defective product, please contact us immediately. We will arrange a return or exchange and ensure you receive a replacement product as soon as possible.
How can I contact you for further assistance?
For any assistance or inquiries, do not hesitate to contact us at sam.deffous@hotmail.fr . Our team is here to help you and ensure your purchasing experience with Infinity CBD is guaranteed.
